go siteSHIPPING INFORMATION
Shipping is available to all 50 states, with some limitations on Alaska and Hawaii.
Please note that at this time we are unable to ship to PO Boxes.
We offer two shipping options: Standard and Expedited.
Orders shipped via Standard Shipping will typically be received in 5-7 business days depending on delivery destination.
Orders shipped via Expedited Shipping will typically be received in 1-2 business days depending on delivery destination.
Please email us regarding shipping to international locations. Please note that for international shipments, any duties or customs charges will be the responsibility of the recipient.
We offer online gift certificates in denominations of $50, $100, $150, $200 and $250. You can purchase gift certificates in the same way as any other item on our website, and a certificate notification will be sent by regular mail to the recipient, accompanied by your gift message. These gift certificates may be redeemed online at our website at any time.
If you request gift wrapping as part of checkout, we charge a fee of $5.00 per item. This charge will be included with your online purchase total when you check out.
METHOD OF PAYMENT
We accept the following methods of payment: Visa, MasterCard and American Express.
Unfortunately, at this time we cannot accept cash, CODs, checks or money orders for online purchases. If you would like to pay with an alternate method please email us.
We are required by law to charge sales tax on all orders shipped to addresses within the state of California. Orders shipped outside of California will not be charged sales tax.
RETURNS AND EXCHANGES
Swallowtail wants you to be happy with your purchase. If you are not satisfied with your purchase and would like to make a return, please email us for a return authorization. You must contact Swallowtail within 10 days from the date of receipt of your products for a refund, credit, or exchange. We will accept the return of any unwashed, unworn, unopened or defective merchandise. Returns must have the original receipt and will be credited back to the original method of payment. Please contact firstname.lastname@example.org with questions regarding returns or exchanges. If you do not have a proof of purchase or receipt for your return please email us for approval before shipping anything.
PLEASE SHIP ALL RETURNS TO:
660 4th Street #477
San Francisco, CA 94107
go here Sale and Discounted Merchandise
Please note that all discounted sales are final and we do not accept returns or exchanges on them.